Returns & Exchanges

At GODA, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products.

1

Initiate Your Request

Log into your GODA account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all seals are intact, and include a copy of your original packing slip inside the box.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location within 7 days of your request.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing